Terms & Conditions and Privacy Policy

GENERAL

  1. KMT products are a registered brand name and supply high quality products. All other brand names used in the website are for illustrative/guideline purposes only. Our products are high quality replacement for the OEM products and not in any way associated with the branded products or its companies.
  2. We ensure all our products are high quality replacements; however, it is the customers liability to ensure they are ordering the right part for their perusal.
  3. Customers must choose their carburettor parts carefully as they are non-returnable due to safety reasons.
  4. Customers are responsible to make necessary adjustments to their existing machine parts to accommodate and for our products to work to its full efficiency.
  5. Customers must seek professional advice, if they are unsure how to fit our products.
  6. All parts must be fitted by a professional and checked for safety.
  7. KMT products are not qualified to provide professional advice, hence will not do so.

 

ORDER

  1. You must register to purchase any items from the website.
  2. All payments must be paid before the goods are dispatched.
  3. There are special logins for dealers and shop which will be provided after they contact us by telephone or email.
  4. All dealers and shops will undergo necessary checks of approval through credit safe to ensure their authenticity. We will not do any credit checks without prior written consent from the customer.
  5. We expect a minimum order value equivalent to £120 from dealers.

 

DELIVERY DETAILS

All orders, if in stock, placed between 9am to 4pm on a working week will be dispatched within 24hrs. Invoice will be shipped along with the products. Delivery timings will vary depending on the type of postage. Customers will be advised an estimated delivery date once the goods are shipped. We will send some promotional materials

 

SHIPPING PRICES FOR 2015 (THESE PRICES INCLUDE VAT)

Shipping is through Royal mail. Shipping costs are calculated based on the total weight and size of the final pack. Shown below are the estimated prices for the final products excluding packaging.

 

Shipping costs for 2015 UK Europe Others
Format Max Weight Max Size
DxLxW (mm)
Signed
for 1st
Signed
for 2nd
Signed for
Large Letter 100g 25x353x250 £3.00 £2.85 £10.20 £11.10
Large Letter 250g 25x353x250 £3.31 £3.10 £11.45 £12.56
Large Letter 500g 25x353x250 £3.65 £3.39 £12.90 £13.92
Large Letter 750g 25x353x250 £4.24 £3.87 £13.96 £16.44
Small Parcel 1Kg 160x450x350 £6.72 £6.22 £17.20 £21.05
Small Parcel 2Kg 160x450x350 £8.87 £6.23 £20.05 £27.89
Medium Parcel 1Kg 460x610x460 £9.90 £9.50 £20.00 £30.00
Medium Parcel 2Kg 460x610x460 £12.60 £9.60 £35.00 £65.00
Medium Parcel 5Kg 460x610x460 £20.95 £18.85 £160.00 £250.00
Medium Parcel 10Kg 460x610x460 £27.00 £25.35 £250.00 £300.00
Medium Parcel 20Kg 460x610x460 £38.50 £33.65 £300.00 £350.00

 

RETURNS AND REFUNDS POLICY

  1. We will not accept any returns for any individual packs of less than 100.
  2. We accept returns only on bulk bags of 100 or more and the Tuning Kits as long as they are in the original packaging and unopened.
  3. We will not accept any returns, if we believe the seal has been tampered.
  4. If for any reason you need to return our product, please contact us in writing via email at: info@kmtproducts.co.uk
  5. You must include a valid reason for your returns. We will assign your query with a case number and assess your case within 3 working days. You will be contacted to let you know whether we will accept your returns or not. If we accept your returns then we will process the refunds minus the postage and 20% administrative charges.

 

DISCLAIMER

  1. All our products are OEM replacement parts and NOT OEM.
  2. All brand names used in our website or organisation are for illustrative purposes only and in no way is associated to KMT products Ltd. This includes Dellorto, Keihin and Mikuni brand names used to illustrate our products.

PRIVACY

KMT Products respect the privacy of everyone who visits our website or uses our services in any form. The paragraphs below state our policy in regard to your privacy in terms of what we will or will not do with any personal information you choose to disclose to us:
COLLECTION OF PERSONAL INFORMATION

We will not collect any personal information except that which is necessary in providing our services (e.g. to add you to our newsletter mailing list or to respond to an enquiry) and we will not collect such information without your knowledge.

We will not use personal information for any purpose for which it was not originally collected unless we first gain the consent of the person who provided the information.

Should you wish to do so, in accordance with the Data Protection Act (DPA), you have the right to request a copy of any personal information that we hold about you and to correct any inaccuracies. As per the terms of the DPA we reserve the right to make a small charge for his service.
SECURITY

We undertake to safeguard any information we hold about our clients and visitors to our website. We will not disclose such information to any third party, other than official bodies who have legitimate legal justification and authority for demanding to see it.

We will not sell or otherwise communicate any information we hold about our clients or visitors to our website to any third party for advertising or other purposes.
DELETION OF INFORMATION

At the authenticated request of anyone about whom we hold personal information, we will desist from using it for any purpose for which it has been collected and, if so requested, erase the information from our records.
COOKIES

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone.These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • recognising that you may already have given a username and password so you dont need to do it for every web page requested
  • enabling a service to recognise your device so you dont have to give the same information several times during one task

You can manage these small files yourself and learn more about them through “Internet browser cookies – what they are and how to manage them.

We use Google Analytics tracking cookies to collect anonymous traffic data about your use of this website.

This information is stored by Google and subject to their privacy policy, which can be viewed here: http://www.google.com/privacy.html.

Google Analytics collects information such as pages you visit on this site, the browser and operating system you use and time spent viewing pages.

The purpose of this information is to help us improve the site for future visitors.

The following cookies are set by Google Analytics:

__utma Cookie
A persistent cookie – remains on a computer, unless it expires or the cookie cache is cleared. It tracks visitors. Metrics associated with the Google __utma cookie include: first visit (unique visit), last visit (returning visit). This also includes Days and Visits to purchase calculations which afford ecommerce websites with data intelligence around purchasing sales funnels.

__utmb Cookie & __utmc Cookies
These cookies work in tandem to calculate visit length. Google __utmb cookie demarks the exact arrival time, then Google __utmc registers the precise exit time of the user.
Because __utmb counts entrance visits, it is a session cookie, and expires at the end of the session, e.g. when the user leaves the page. A timestamp of 30 minutes must pass before Google cookie __utmc expires. Given__utmc cannot tell if a browser or website session ends. Therefore, if no new page view is recorded in 30 minutes the cookie is expired.
This is a standard ‘grace period’ in web analytics. Ominture and WebTrends among many others follow the same procedure.

__utmz Cookie
Cookie __utmz monitors the HTTP Referrer and notes where a visitor arrived from, with the referrer siloed into type (Search engine (organic or cpc), direct, social and unaccounted). From the HTTP Referrer the __utmz Cookie also registers, what keyword generated the visit plus geolocation data.
This cookie lasts six months. In tracking terms this Cookie is perhaps the most important as it will tell you about your traffic and help with conversion information such as what source / medium / keyword to attribute for a Goal Conversion.

__utmv Cookie
Google __utmv Cookie lasts &forever&. It is a persistant cookie. It is used for segmentation, data experimentation and the __utmv works hand in hand with the __utmz cookie to improve cookie targeting capabilities.